Turn Around Time


In progress 

You will be notified by email that your order is "IN PROGRESS" once we receive your inclusions. Notices are sent, on a weekly basis only. This will typically be at the start of the week as it usually takes a day to process incoming mail and send dispatch notices.  The other days are spent fulfilling and mailing completed items.

As soon as you receive the notification work will commence on completing your creation. Be sure to check your spam and junk mail folders as sometimes the notifications are sent there.

 

Expected completion time:  Approximately 25 days*

 

Note:  The expected completion time is calculated from when an IN PROGRESS notification is sent and until a DISPATCHED notification email is generated.  It is merely a guide.

*On individual orders.   More complex and multiple item orders may take longer.  This includes bubbles, charm beads and multiple item orders.  Group orders may take a little longer depending on the number of items being made.

*The calculation is based on working days, not calendar days.

 

I will endeavour to meet special requests for urgent orders.  Please be mindful that there are many factors that may influence completion time including the materials being used in completing your creation and also my available time.