Changes to your order


  1. Changes to your order
    1. You will have 24 hours after placing your order in which to notify us of any changes to your order, such as ring sizes, colour options, layout, personalisation or anything else.  After 24 hours, work may be commenced on the order in preparation of receipt of your inclusions.  See section 2.3.3 of our Cancellation Policy for items that fall within the scope of this.
    2. Upon receipt of your inclusions, you will be notified by email that your order is in progress and  it will be accepted that your order is correct and we will proceed as such.
    3. Any changes made to your order during the creation process will incur a cost of 75 % of the original item plus the full price of the new item. Only the replacement item will be sent to you.  The other item will be destroyed. 
  2. Cancellation policy
    1. Please familiarise yourself with the updated Cancellations and Refund policy.
  3. Order amendment fees
    1. Notify us as soon as possible should you wish to make any changes or updates to your order.  
    2. Any additional items that you would like added will incur a minimal transaction and is calculated on the amount of the new item.
 Purhcase price Transaction fee
£ 5.01 - £ 10.00
£ 0.40
£ 10.01 - £ 20.00
£ 0.80
£ 20.01 - £ 30.00
£ 1.05
£ 30.01 - £ 40.00
£ 1.30
£ 40.01 - £ 50.00
£ 1.55
£ 50.01 - £ 60.00
£ 1.80
£ 60.01 - £ 70.00

£ 2.05

£ 70.01 - £ 80.00
£ 2.50
£ 80.01 - £ 90.00
£ 3.00
£ 90.01 - £ 100.00
£ 3.55
£ 101.01 - £ 120.00

£ 4.60

£ 120.01 - £ 150.00

£ 5.50

£ 150.01 - £ 200.00

£ 6.00

£ 201.01 - £ 250.01

 £ 6.50