Delivery


All orders are shipped using Royal Mail's mail delivery service and each item is insured, is issued with a tracking number and requires your signature upon delivery.  You can track our item, where applicable using the following link:  www.royalmail.com/track-trace

Delivery charges are provided during the checkout process.  Due to the recent Royal Mail price increase effective 27 March 2017, our delivery costs have been adjusted.

Breastmilk kits

Breastmilk kits are an optional part of delivery costs and found in your basket.

 

1.  United Kingdom and Northern Ireland

1.1  Non jewellery orders such as keepsakes valued up to £ 25.00 incur a delivery cost of £ 6.50. Delivery is made using Royal Mail's 1st Class delivery service which aims to deliver the next day.  However, this parcels may take up to 10 working days to reach the destination.  

Note, all jewellery posted by 1st Class IS NOT INSURED.  Valuable items including all jewellery purchases must be posted by Special Delivery to qualify for insurance.  We regret that we cannot be held responsible for jewellery that has been lost should it be posted by 1st Class mail and there is no compensation for lost jewellery items..  By purchasing 1st Class delivery for jewellery creations, the purchaser acknowledges the risks associated with this service. 

1.2. Royal Mail's Special Delivery service can be purchased at a cost of £ 9.50 and is suitable for all jewellery creations.  Delivery is guaranteed by 13:00 the day after it is posted. 

1.3  An optional breastmilk kit can be purchased at an additional cost of £ 3.50. The cost of the kit includes return prepaid postage and is more cost effective than self mailing your inclusions.

1.4  Breastmilk kits added onto an order already placed with us will be charged at £ 3.50 per kit plus an order amendment charge.

 

2.  International Delivery - Individuals Only

2.1  EU

Delivery costs £ 11.75.

An optional breastmilk kit can be purchased at an additional cost of £ 4.25  The cost of the kit does not include return postage.

Delivery aim is 3-5 working days but it can take up to 20 working days to arrive. 

2.2  Rest of the World

Delivery costs £ 12.25.

An optional breastmilk kit can be purchased at an additional cost of £ 5.00.  The cost of the kit does not include return postage.

Delivery aim is 5-7 working days but it can take up to 25 working days to arrive.

 

3.  Group Orders outside the United Kingdom

Group order shipping fees are shared between all participants, requiring each person to pay a portion of the fees.  

Parcels are restricted to 250g in weight and £ 250.00 insured value. Proportionate delivery costs are calculated in increments, depending on the individual's order value.   Each person will pay £ 4.00 for every £ 50.00 or part thereof ordered.

Group orders received from outside the United Kingdom and Northern Ireland requiring delivery anywhere in the UK, will pay the standard shipping rate, of £ 9.50.

 

Please note that orders shipped outside the UK may be subject to customs fees upon arrival.