Delivery


All orders over £ 250.00 (excluding VAT) placed by any one individual qualify for worldwide free delivery.  Group orders and multiple participants in one order will pay group order delivery fees.

For UK orders, we offer both DPD express or Royal Mail delivery options.  All UK orders are shipped using DPD's express  mail delivery service and each item is issued with a tracking number and requires your signature upon delivery.  You will be notified by email or text message of the tracking details which provides an advance notice of when the parcel is expected to be be delivered,  On the actual day you will be informed of a one hour delivery time slot.  Please ensure that your full address with postcode, email address and contact telephone number is on your account with us. Without correct contact details we cannot guarantee order fulfilment and will not cover any loss or damage caused as a result of being unable to contact you, you may also be charged for additional costs incurred in shipping or replacing lost goods.

 Royal Mail's Special Delivery service is available for next day delivery on UK items.

All non-UK orders are shipped using Royal Mail's mail delivery service and each item is insured, is issued with a tracking number and requires your signature upon delivery.  You can track our item, where applicable using the following link:  www.royalmail.com/track-trace

 

Breastmilk kits

Breastmilk kits are an optional part of delivery costs and found in your shopping basket.

 

1.  United Kingdom

DPD delivery costs £ 9.50 and Royal Mail delivery is R 10.00.  An optional breastmilk kit can be purchased at an additional cost of £ 3.50.  The cost of the kit includes return postage to us making a much more cost effective option to mailing your inclusions to us.

Orders over £ 250.00 receive free delivery of completed items plus a free breastmilk kit. Return postage to us is included.

 

2.  International Delivery - Individuals Only

2.1  EU and non-UK mainland

Delivery costs £ 11.75. An optional breastmilk kit can be purchased at an additional cost of £ 4.25.  The cost of the kit does not include return postage.

Orders over £ 250.00 qualify for free delivery with a free breastmilk kit.  The cost of the kit does not include return postage.

Delivery aim is 3-5 working days but it can take up to 20 working days to arrive. 

2.2  Rest of the World

Delivery costs £ 12.25. An optional breastmilk kit can be purchased at an additional cost of £ 5.00  The cost of the kit does not include return postage.

Orders over £ 250.00 qualify for free delivery with a free breastmilk kit.  The cost of the kit does not include return postage.

 Delivery aim is 5-7 working days but it can take up to 25 working days to arrive.

 

3.  Group Orders outside the United Kingdom

Group order shipping fees are shared between all participants, requiring each person to pay a portion of the fees.  

Parcels are restricted to 250g in weight and £ 250.00 insured value. Proportionate delivery costs are calculated in increments, depending on the individual's order value.   Each person will pay £ 5.00 for every £ 50.00 or part thereof ordered.

Group orders received from outside the United Kingdom and Northern Ireland requiring delivery anywhere in the UK, will pay the standard shipping rate, of £ 9.50.

 

Please note that orders shipped outside the UK may be subject to customs fees upon arrival.