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Ordering Process

Orders are placed online through our website.  
    1. Visit our online shop and navigate by product, e.g RINGS and by sub category, e.g. FINE SILVER.  It will narrow your search to only rings that are made with fine silver clay.
    2. Choose the ADD TO CART button to add the item to your basket.
    3. Images in the online shop are for illustrative purposes only, and where a customised creation is purchased, e.g. a pendant or charm, we require you to specify your colour and breastmilk shape in the SPECIAL INSTRUCTIONS FOR SELLER box in your shopping basket.
      1. Note:  please refrain from specifying general colours like "pink" or "blue" as we have several different options available and omitting this information may delay completion of your order.
    4. If appropriate, visit our colour pallet and choose any colours you would like added to your creation.  Some items cost extra and they can be purchased from our additional inclusions section.
    5. I you are purchasing a ring, please specify your ring size at checkout.  If you do not know the size, you can purchase a ring sizer tool.
    6. If you are purchasing a pendant or charm with your own design, have a look at our breastmilk inclusions shape page for suitable options.
    7. Thinking about sending two different samples of milk? No problem.  Please label them accordingly if self mailing.  Should you wish to use one of our kits, please get in touch with us before hand so you can purchase an additional breastmilk collection kit (at a reduced cost) from us.
    8. Returning customers: please quote your previous order number and request that we use your stored breastmilk for you new order.  (Breastmilk is stored for 12 months after an order is complete).
    9. If you would like to remove something from your shopping basket, either reduce the quantity to "0" or chose the REMOVE link below the image.
    10. Select the CHECK OUT button and you will be directed to the shipping method screen.
    11. Choose your shipping method.  This is where you select the breastmilk kit to be added to your order.
      1. We are able to provide you with a breastmilk kit to safely mail us your breastmilk which reduces leakage. If you are sending additional inclusions like hair or umbilical cords we will provide packaging for this too. In most cases (particularly if you are UK based) using a kit is cheaper than self mailing.
    12. Add your card details and provide us with a delivery address if different from your billing address.
    13. Select the REVIEW ORDER button.  You can make changes to the payment, address and shipping method on the next screen.
    14. Select COMPLETE ORDER to finalise your purchase.
    15. Check that you have received an order confirmation by email.
    16. If applicable, your breastmilk kit will be posted to you by the next working day.  For delivery estimates, please view our delivery page.